Returns & Exchanges
At ARGENT SILVERSMITH, we take pride in our handcrafted jewelry and want you to be completely satisfied with your purchase. If your piece isn't quite right, we offer a 30-day return or exchange window for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely place your jewelry in its original Argent Silversmith gift box and protective mailer to ensure it arrives back to us in pristine condition.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our studio inspects your returned item, we will process your refund or ship your new exchange piece within 5-7 business days.